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FAQ

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Any other questions? Reach out at heels@pet-standards.com

Hemp Extract Products

Hemp oil is the non-psychoactive compound naturally found in the hemp plant. It will not get your pet high, and it has a multitude of benefits.

All of our products will deliver organic yummy phyto-cannabinoid rich hemp goodness to your pet! The vehicle of transportation, either chews or tincture, is solely up to you!

The chews are great for ease of delivery, and the tincture is excellent for a more specific and controlled dose. The chews are a delicious and affordable way to try the product out to see how it works. Once you are happy with the results, most people turn to the oil.

The drops are more cost-effective and are excellent for multiple dog households; they also works quicker since they can absorb directly into their bloodstream. We never recommend chews if you are trying to treat cancer or tumors due to the carbs and sugars from the oats and molasses.

The short answer is no; our hemp oil products will not get your pet high.

All of our products include only the non-psychoactive part of Cannabis. These products contain 0% THC, Cannabis's primary psychoactive component. Our products are 100% organic and non-toxic. It is not possible for your pet to "overdose" on our hemp oil.

Our products will always be broad-spectrum and organic.

We newly formula is an entirely Broad Spectrum hemp oil to help pets experience hemp extract at its full potential. Our formulation delivers hemp oil, plus additional natural cannabinoids, providing the full benefits of hemp with 0.0% THC just for your pet.

An isolate is an inferior form of hemp extracted so often that only the cannabinoid molecule remains. It is a white crystalline powder and is not nearly as natural as broad-spectrum. These cannabinoid variations do not meet our standards of a whole plant extract grown by farmers we trust.

For quickest absorption, it is best given either sublingually or along the gum line. If your pet doesn't like that method, the second best way is mixed into food or dripped onto a treat. Since our hemp oil is not water-soluble, it won't blend into their water. Or you could try the treats, which can easily be given daily or situationally.

Remember that it often takes time for hemp oil to affect the body positively. While some dog owners may see immediate results after just 1-3 days, others may not see the effects of hemp oil until a full month, or more has passed since the specific condition they're using hemp oil for may take longer to mitigate. Conversely, hemp oil can provide benefits within as quickly as an hour when treating anxiety.

Payments

We accept Visa, MasterCard, Discover, and American Express cards.

Currently, we are not set up to accept payment through Apple Pay, Amazon Pay, or Shopify Shop.

Returns/Shipping

We have a 100% happiness policy. So if you don't love our products, please contact us to set up a refund. Please note, we may require proof of purchase to consider your refund request.

You can see our complete return policy here: pet-standards.com/return-policy.

Follow the return policy. Then after receiving your return and inspecting the condition of your item, we will process your return.

Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

We will notify you by email when your return has been processed.

USPS Priority Mail: for most packages, the average arrival time is 1 - 3 days with delivery confirmation.

USPS Express Mail: for packages that need to get to their destination quickly, average arrival time is 24 - 36 hours.  

All UPS Ground packages are guaranteed delivery within 1-5 business days. The delivery date is set at the time of pick up according to the distance the package is traveling.

Currently, we only ship within the United States. We are working on shipping internationally though, so hold tight! We appreciate your patience and interest :)

Once you have chosen the products you wish to purchase and have entered our shopping cart, the shopping cart technology will detect the products in your cart and offer you additional shipping options and exact shipping and packaging prices for your convenience. These shipping options may include:

- USPS Priority Mail
- USPS Express Mail
- UPS Ground

Express shipping orders submitted before 3:00pm EST will ship the same day. Express shipping orders placed after 3:00pm EST will ship the following business day.

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